Complaints Management

We aim at offering our clients the best service. If we should fail to meet your expectations, we kindly ask you to notify us at your earliest convenience.

You may send us any complaints via mail at the following address:

DC Placement Advisors GmbH
Prinzregentenstrasse 54
80538 München
Germany

You may also use the contact form or the e-mail addresses you normally use, and please also feel free to address the issue to us personally at any time.

In order to enable us to address your concerns in a timely manner, we kindly ask you to describe the issue of concern as detailed as possible. We will confirm receipt of your complain in writing without undue delay, and we will generally process your complaint within a week. We will inform you of the result in writing. Of course, no fees will be charged to you for processing a complaint.